Problem Solution
2. Check the Wi-Fi settings.
T
o print the configuration report, see Related Topics: Confirm Printer
Settings.
Consult with the network administrator and specify the correct Wi-Fi
settings in the Printer Setting Tool.
For more information, see Related Topics: Change Printer Settings Using
the Printer Setting Tool (Windows).
For more information, see Related Topics: Change Printer Settings Using
the Printer Setting Tool (Mac).
The Wi-Fi connection is taking too
long to establish.
(PJ-883)
From initialization to completing the connection takes time, so it may take a
minute or more to establish the Wi-Fi connection. Since this differs
depending on the device you use with your Brother printer and environment,
check with the device manufacturer.
I want to reset the printer/delete the
data transferred from a computer or
mobile device.
See Related Topics: Reset the Printer.
Pages Do Not Print
Problem Solution
The Data Indicator remains lit in green
but the printer does not print.
• Printing of all received data is not completed. Wait until it is finished.
• If paper is not loaded, load the paper.
• If the printer does not print even though paper is loaded, remove the
paper, and then load it again.
• Try printing again after turning the printer off, and then on again.
If the printer is connected via Wi-Fi, the connection is lost when the
printer is turned off. When the printer is turned on again, it will take
up to 15 seconds for Wi-Fi to become functional. (PJ-883)
• There may be problems with sending simple ASCII text data to the
printer. If the CR/LF command is not at the end of lines or the form feed
command is not at the end of the last line, the printer may be waiting for
this data to be sent. Print another page, or press the Feed button to
feed the paper.
• The printer may have been started up in mass storage mode.
For more information, see Related Topics: Print Using the USB Interface
(Mass Storage Mode).
Turn off the printer, and then turn it on again.
The application should be sending data
to the printer
, but the Data Indicator
does not light in green .
With a USB connection:
1. Connect the USB cable firmly and correctly.
2. Try using another USB cable.
With a Bluetooth connection (PJ-862/PJ-863/PJ-883):
1.
- (PJ-862/PJ-863) Check that the Bluetooth indicator
is lit in blue
.
If the Bluetooth indicator is flashing or turned off, the Bluetooth
connection is not established.
To establish a Bluetooth connection, see Related Topics: Connect the
Printer to a Computer Using Bluetooth Connection.
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