Gemini Series Electroporator User’s Manual
toll free 800.272.2775 • 508.893.8999 • www.btxonline.com
48
RESEARCH ONLY
BTX
84 October Hill Rd
Holliston, MA 01746, USA
Phone: 1-508-893-8999
Fax: 1-800-429-5732
Web: www.btxonline.com
Warranty
BTX warranties the Gemini X2 & BTX Gemini SC Twin Waveform
Electroporation Systems for a period of two years from the date
of purchase. At its option, BTX will repair or replace the unit if
it is found to be defective as to workmanship or materials. This
warranty does not extend to any instrumentation which has been
(a) subjected to misuse, neglect, accident or abuse, (b) repaired
or altered by anyone other than BTX without BTX express and
prior approval, (c) used in violation of instructions furnished
by BTX. This warranty extends only to the original customer
purchaser. IN NO EVENT SHALL BTX BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. Some states do not allow
exclusion or limitation of incidental or consequential damages so
the above limitation or exclusion may not apply to you. THERE ARE
NO IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR USE, OR OF ANY OTHER NATURE. Some states
do not allow this limitation on an implied warranty, so the above
limitation may not apply to you. Without limiting the generality
of the foregoing, BTX shall not be liable for any claims of any kind
whatsoever, as to the equipment delivered or for non-delivery of
equipment, and whether or not based on negligence. Warranty
is void if the BTX Gemini X2 & BTX Gemini SC instrument is
changed in any way from its original factory design or if repairs
are attempted without written authorization by BTX. Warranty is
void if parts, connections or electrodes not manufactured by BTX
are used with the BTX Gemini X2 & BTX Gemini SC instrument. If
a defect arises within the warranty period, promptly contact BTX,
84 October Hill Road, Building 7, Holliston, Massachusetts, USA
01746-1388 using our toll free number 1-800-272-2775 (US Only)
or 508-893-8999
(E-mail: techsupport.btx@harvardapparatus.com). Goods will
not be accepted for return unless an RMA (Returned Materials
Authorization) number has been issued by our customer service
department. The customer is responsible for shipping charges.
Please allow a reasonable period of time for completion of repairs,
replacement and return. If the unit is replaced, the replacement
unit is covered only for the remainder of the original warranty
period dating from the purchase of the original device. This
warranty gives you specific rights, and you may also have other
rights, which vary from state to state.
Out of Warranty Service
Proceed exactly as for Warranty Service above. If our service
department can assist you by phone or other correspondence, we
Warranty Information
will be glad to help at no charge.
Repair service will be billed on the basis of labor and materials.
A complete statement of time spent and materials used will
be supplied. Shipment to BTX should be prepaid. Your bill will
include return shipment freight charges.
Disassembly by the user is prohibited. Service should only be
carried out by experienced BTX technicians.
Repair Facilities and Parts
BTX stocks replacement and repair parts. When ordering, please
describe parts as completely as possible, preferably using our part
numbers. If practical, enclose a sample photo or drawing.
Caution Notice
The BTX Gemini X2 & BTX Gemini SC systems are intended for
laboratory use only and can be used in research and development
applications. These systems have been designed to meet the
standards for electromagnetic compatibility (EMC) intended for
laboratory equipment applications.
The BTX Gemini X2 & BTX Gemini SC systems comply with
the applicable sections of IEC 61010-1:2012 3rd Ed – Safety
requirements for electrical equipment for measurement, control,
and laboratory use. This product should not be used in the
presence of a flammable atmosphere such as an anesthetic mixture
with air, oxygen, or nitrous oxide.
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