Buffalo WCR-GN - Page 89

WCR-GN User Manual 88
Chapter 6 Trouble Shooting
Issue:
WhatcanIdoifmywirelessconnectiondropsrandomlyorseemsslow?
Answer:
There are many environmental factors that may aect this behavior. First, ensure the issue is not
range related by locating the wireless router and the device dropping connection in closer proximity
and check whether the connection drops continue.
Insomecases,interferencefromotherwirelessnetworksorsourcessuchas2.4GHzwirelessphones
may impact performance. To work around this scenario, change the wireless channel used by your
wireless router.
Logintothewirelessrouterwithyourbrowser.ClickontheWirelessCongtabandthentheBasic
tab.TheWirelessChannelsettingcanbeselectedfromchannels1to11.IfanAuto-Channeloption
isavailable,attempttousethisoptiontoremedytheproblem.IfAuto-Channelisunavailable,
manuallyselectanalternatechannelandclick"Apply".
Issue:
ThoughIamabletosuccessfullymakeaconnectionwithmywirelessrouter,Iamunabletoaccess
theInternetwithmywebbrowser.
Answer:
First,powerotheCableorDSLmodem,thewirelessrouter,andyourcomputer.Movetherouter's
mode switch to the onposition.Verifythatthemodemisconnectedtothewirelessrouterwithan
Ethernet cable to the WAN port. Power on the modem and wait one minute. Power on the wireless
router and wait another minute. Power on the computer. Open a browser on the computer and
navigatetoafamiliarwebsitetoverifywhethertheInternetconnectionisfunctioningnormally.
Ifafterthesesteps,anInternetconnectionisstillunavailable,powerotheCableorDSLmodem
andcomputeragainanddirectlyconnectyourcomputertotheCableorDSLmodemwithacable
between the computer and the port on the modem. Power on the modem and wait one minute.
PoweronthecomputerandagaincheckforanInternetconnection.
IfanInternetconnectionISNOTavailablewithadirectconnectiontothecomputer,pleasecallthe
InternetServiceProviderwhoinstalledthemodem.
IfanInternetconnectionISavailablewithadirectconnectiontothecomputer,pleasecallour
customer support.