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9 | Appendix BYK-Gardner GmbH

66 wave-scan 3 / wave-scan 3 dual 301 200 085 E 2403

9.4 Global Services

Besides the repair of your instrument, we offer the following additional services.

First Diagnosis on the Telephone or by E-mail

Call us or send us an e-mail and we will try to solve your problem. If this is not successful, please

send us the instrument for repair.

Preventive Maintenance, Calibration, and Recertification

For precautionary reasons we recommend regular preventive maintenance. We carry out this

preventive maintenance automatically when you send us your instrument for maintenance and

recertification.

We clean the optics, check all functions, test and, if required, adjust the measured values by us-

ing reference standards.

You will receive a certificate, which can be retraced to international standards. Details see:

• www.byk-instruments.com/technical-services

Provisioning of Loaners

During the period of repair, we furnish you with a loaner on request and availability.

Maintenance Agreement

In case you want to make sure that the necessary maintenance is being done on a regular basis

and on time, we recommend a maintenance agreement.

Extended Warranty Contracts

Furthermore, you can request an extended warranty contract for additional 12 months. Order-

ing Information:

• SE-4840 Extended Warranty

Questions and Answers:

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BYK wave-scan 3 dual Specifications

General