CAB PX Series - Error Messages and Fault Correction

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7 Fault Correction
7.3 Error Messages and Fault Correction
Error message Cause Remedy
ADC malfunction
Hardware error Switch the print module off and then on.
If error recurs call service.
Barcode error
Invalid barcode content, e.g. alpha-
numeric characters in a numerical
barcode
Correct the barcode content.
Barcode too big
The barcode is too big for the allocated
area of the label
Reduce the size of the barcode or move it.
Battery low
BatteryofthePCcardisat Replace battery in the PC card.
Buffer overow
The input buffer memory is full and the
computer is still transmitting data.
Use data transmission via protocol (preferably
RTS/CTS).
Card full
No more data can be stored on the
memory card
Replace card.
Device not conn.
Programming addresses a non-existent
device
Either connect this device or correct the
programming.
File not found
Requestedleisnotonthecard Check the contents of the card.
Font not found
Error with the selected download font Cancel current print job, change font.
FPGA malfunction
Hardware error Switch the print module off and then on.
If error recurs call service.
Head error
Hardware error Switch the print module off and then on.
If error recurs replace printhead.
Head open
Printhead not locked Lock printhead.
Head too hot
Printhead is overheated After pausing the print job will be continued
automatically. If the fault recurs repeatedly,
reduce the heat level or the print speed via
software.
Invalid setup
Errorinthecongurationmemory Re-congureprintmodule.
If error recurs call service.
Memory overow
Current print job contains too much
information, e.g. selected font, large
graphics
Cancel current print job.
Reduce amount of data to be printed.
Name exists
Duplicateusageofeldnameinthe
direct programming
Correct programming
No DHCP server
Theprintmoduleisconguredfor
DHCP, but there is no DHCP server,
or the DHCP server is not currently
available.
SwitchoffDHCPintheconguration,andassign
axedIPaddress.
Please contact your network administrator.
No label found
There are labels missing on the label
material
Press pause key repeatedly until print module
recognizes the next label on the material.
The label format as set in the software
does not correspond with the real label
format
Cancel current print job.
Change the label format set in the software.
Restart print job.
No label size
Thesizeofthelabelisnotdenedin
the programming.
Check programming.
No Link
No network link Check network cable and connector.
Please contact your network administrator.
For operation without network connection set
parameter "Network error" to Off

CongurationManual.
No record found
Refers to the optional memory card;
database access error
Check programming and card contents.
No SMTP server
Theprintmoduleisconguredfor
SMTP, but there is no SMTP server,
or the SMTP server is not currently
available.
SwitchoffSMTPintheconguration.
Caution! Then a warning cannot be sent by
e-mail (EAlert).
Please contact your network administrator.