Cadillac 1998 Eldorado - Customer Assistance Information

,/= --.
.\
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how
to report any safety defects.
7-2
7-4
7-5
7-7
7-8
7-9
7-1 1
Customer Satisfaction Procedure
Customer Assistance
for Text Telephone
(TTY) Users
Roadside Service
Roadside Service for the Hearing or
Speech Impaired
Gold Key Courtesy Transportation
Transportation Options
GM Participation in an Alternative Dispute
Resolution Program
7-12
7- 12
7-13
7-13
7-13
Warranty Information
Reporting Safety Defects to
the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects
to
General Motors
Ordering Service and Owner Publications
in Canada
7-1