Roadside Service Availability
Wherever
you
drive in
the
United States or Canada,
an advisor is available to assist
you
over the phone.
A dealer technician,
if
available, can travel
to
your
location within a
30
mile
(50
km)
radius, of a
participating Cadillac dealership.
If
beyond this radius,
we will arrange
to
have your car towed to
the
nearest
Cadillac dealership.
Reaching Roadside Service
Dial
the toll-free Roadside Service number:
1-800-882-
11
12. An experienced Roadside
Service Advisor will assist
you
and request the
following information:
A
description
of
the problem
Name, home address, home telephone number
0
Location
of
your Cadillac and number
you
are
0
The model year, Vehicle Identification Number
calling from
(VIN),
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service
is
prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac
has
installed special telecommunication devices called Text
Telephone
(TTY)
in
the Roadside Service Center.
Any customer who has access
to
a
(TTY) or a
conventional teletypewriter
can
communicate with
Cadillac by dialing from the United
States
or Canada
1-800-833-CMCC
--
daily.
24
hours.
7-7
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