Inside the 1902
50
Servicing other than calibration, replacing daughterboards, and
firmware updates should not be attempted by users. The 1902
can only be serviced by CED, at:
Cambridge Electronic Design Limited
Technical Centre
139 Cambridge Road
Milton
Cambridge
CB24 6AZ
UK
Telephone (general inquiries) (+44) 1223 420186
Telephone (hardware help) (+44) 1223 433477
Email hardhelp@ced.co.uk
Ideally, the 1902 should be returned to CED in its original
packaging, which is robust and will protect it against damage.
Before sending it back:
• You must first get a returns number from CED.
• We advise you to dispatch the machine to us CIF. CED is not
responsible for the safety of the equipment until it is inside
our premises.
• If you are dispatching from outside the EU, it is essential to
call us for advice on the documentation necessary to get your
machine through Customs. If you do not provide the correct
documentation, it may be subject to additional taxes or
duties, be turned back, or even impounded.
• Include a written description of the problem with the
equipment.
• Make sure the packaging is adequate to avoid damage in
transit.
To Next Page
Loading...
