Troubleshooting
11-26
Error Code Description Action
#0802 The name of the SMTP server or
POP server in <E-MAIL/I-FAX>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS> is incorrect.
– Check the name of the SMTP server
or POP server in <E-MAIL/I-FAX>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
–
The DNS server name in <DNS
SETTINGS> in <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in
<SYSTEM SETTINGS> is incorrect.
– Check the DNS server name
in <DNS SETTINGS> in <TCP/
IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
–
Connection to the DNS server
failed.
– Check that the DNS server is
functioning normally.
–
#0804 You have no permission to access the
folder.
Change the setting on the server to
enable access to the folder.
#0806 An incorrect user name or
password was specified for the
sending of a file to a file server.
– Change the user name or
password.
–
An incorrect destination was
specified for the sending of an e-
mail message.
– Check the e-mail address.–