Canon imagePROGRAF iPF710 - Page 63

Troubleshooting If You Cannot Print
63
Cannot print over
AppleTalk or Bonjour
networks
The AppleTalk protocol
is not enabled on the
printer.
Activate AppleTalk on the printer. (→"Conguring the
Printer's AppleTalk Network Settings," User Manual)
The computer you
are trying to print
from is not congured
correctly.
Make sure the computer's AppleTalk settings are
congured correctly. (→"Conguring the Destination
for AppleTalk Network (Macintosh)," User Manual)
(→"Conguring the Destination for Bonjour Network
(Macintosh)," User Manual)
The computer and
printer are not on the
same network.
Due to the nature of Bonjour, you cannot print if the
printer is on another network behind a router. Make sure
the computer and printer are on the same network. For
information about network settings, ask your network
administrator.
The printer's NetWare
settings are not
congured correctly.
Make sure the printer's NetWare settings are congured
correctly. In particular, make sure a valid frame type is
selected. (→"Conguring the Printer's NetWare Network
Settings," User Manual)
The computer you
are trying to print
from is not congured
correctly.
Make sure the computer's NetWare settings are
congured correctly. (→"Conguring NetWare Network
Settings," User Manual)
Cannot print over a
NetWare network
The NetWare server
and services are not
congured correctly.
Check the following points.
Make sure the NetWare le server is running.
Make sure there is enough free disk space on the
NetWare le server. Insufcient disk space may
prevent you from processing large print jobs.
2.
1.
Start NWADMIN or PCONSOLE and conrm that
the print service is congured correctly and the print
queue is available.
3.
If data transmission to a printer on another subnet
fails, deactivate NCP burst mode in that printer's
network protocol settings.
4.
If the printer is used in queue server mode, specify
"Other/Unknown" as the printer type.
5.
Phenomenon
Cause
Corrective Action