Maintenance and Consumables
Maintenance Cartridge 584
Maintenance Cartridge ......................................................................................................................................... 584
Replacing the Maintenance Cartridge .................................................................................................................. 584
Checking the Remaining Maintenance Cartridge Capacity ................................................................................. 588
When to Replace the Maintenance Cartridge ...................................................................................................... 588
Cleaning the Printer 590
Cleaning the Printer Exterior ................................................................................................................................. 590
Cleaning Inside the Top Cover .............................................................................................................................. 590
Other Maintenance 594
Preparing to Transfer the Printer ........................................................................................................................... 594
Updating the Firmware ......................................................................................................................................... 597
Consumables 598
Troubleshooting
Troubleshooting 599
Frequently Asked Questions 600
Frequently Asked Questions ................................................................................................................................. 600
Problems Regarding Paper 602
Clearing Jammed Paper (Paper Feed Slot) .......................................................................................................... 602
Clearing Jammed Roll Paper ................................................................................................................................ 604
Clearing a Jammed Sheet .................................................................................................................................... 607
Roll paper cannot be inserted into the paper feed slot ........................................................................................ 609
Cannot load sheets ............................................................................................................................................... 609
Paper is not cut neatly .......................................................................................................................................... 609
Paper is not cut ..................................................................................................................................................... 609
Depression on the leading edge is left ................................................................................................................. 610
The size of clear film cannot be detected ............................................................................................................. 610
Roll Paper is Continuously Ejected ....................................................................................................................... 610
Printing does not start 611
The Data lamp on the Control Panel does not light up ......................................................................................... 611
The printer does not respond even if print jobs are sent ...................................................................................... 611
Ink Filling.. is displayed ......................................................................................................................................... 611
The display screen indicates Agitating ................................................................................................................. 611
The printer stops during a print job 612
An error message is shown on the Display Screen .............................................................................................. 612
The printer ejects blank, unprinted paper ............................................................................................................ 612
Problems with the printing quality 613
Printing is faint ....................................................................................................................................................... 613
Paper rubs against the Printhead ......................................................................................................................... 613
The edges of the paper are dirty .......................................................................................................................... 614
The surface of the paper is dirty ........................................................................................................................... 615
The back side of the paper is dirty ....................................................................................................................... 615
Printed colors are inaccurate ................................................................................................................................ 615
Banding in different colors occurs ........................................................................................................................ 616
Colors in printed images are uneven .................................................................................................................... 616
Image edges are blurred or white banding occurs .............................................................................................. 617
The contrast becomes uneven during printing ..................................................................................................... 617
The length of printed images is inaccurate in the feeding direction .................................................................... 618
Images are printed crooked ................................................................................................................................. 618
Documents are printed in monochrome ............................................................................................................... 618
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