Canon imagePROGRAF TM-340 Online Manual

Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen. . . . . . . . . . . . . . . . . . . . 671
"Failed to connect to the wireless router." Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673
Taking Time to Setup Process (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676
Cannot Connect Printer to Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677
Cannot Find Printer During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678
Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683
Cannot Find Printer while Using Wired LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686
Searching Printer by IP Address or Host Name During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687
Cannot Print over Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 690
Cannot Print over TCP/IP Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691
Cannot Print over Bonjour networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 692
Cannot Print Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
Cannot Connect to the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696
Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 701
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702
Messages advising to check the maintenance cartridge are not cleared. . . . . . . . . . . . . . . . . . . . . . . 703
The Data lamp on the Operation Panel does not light up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704
If the Printer Makes a Strange Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705
Printed pages are not collected cleanly in the basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707
Warning Message is Displayed When Performing Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . 708
Paper is not Fed or Ejected Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709
Remove Jammed Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 710
Remove a Jammed Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 715
Remove Jammed Paper (Paper Feed Slot). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
Roll paper cannot be inserted into the Paper Feed Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 722
Cannot load sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723
Roll Paper Remains/Lacks under Quantity Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 724
The printer ejects blank, unprinted paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725
Printer Keeps Ejecting the Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 726
Paper Cutting Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729
Paper is not cut. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 730

Canon imagePROGRAF TM-340 Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Yellow
Print technology	Inkjet
Maximum resolution	2400 x 1200 DPI
Number of print cartridges	-
Page description languages	CALS G4, HP-GL/2, HP-RTL, PDF 1.7
Media thickness	0.07 - 0.8 mm
Maximum print size	A0 (841 x 1189 mm)
Maximum roll width	917 mm
Maximum roll length	18 m
Maximum roll diameter	150 mm
Paper tray media types	Plain paper, Roll
ISO A-series sizes (A0...A9)	A0, A1, A2, A3, A3+
USB connector	USB Type-B
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint
Control type	Touch
Product color	Black, White
AC input voltage	100 - 240 V
AC input frequency	50/60 Hz
Power consumption (off)	0.1 W
Power consumption (sleep)	2.2 W
Power consumption (typical)	65 W
Operating temperature (T-T)	15 - 30 °C
Operating relative humidity (H-H)	10 - 80 %
Mac operating systems supported	Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.7.5 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Package depth	912 mm
Package width	1462 mm
Package height	801 mm
Package weight	100000 g
Maximum scan resolution	600 x 600 DPI

Weight and Dimensions

Depth	868 mm
Width	1285 mm
Height	1060 mm