44
DIAGNOSTIC CODE
SYMPTOM SOLUTION
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Flash(es)
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Flash(es)
4 1-4 Door is moving stops or reverses. Manuallyopen and close the door. Checkfor binding or obstructions,such as a broken spring or door lock,
correctasneeded. Ifthe door is binding or sticking contact a trained door systems technician. Ifdoor isnot
binding or sticking attempt to reprogram travel (refer to page 29).
4 5 Opener runs approximately 6-8",stopsand reverses. Communication error to travel module. Check travel module connections, replace travel module if
necessary.
4 6 The garage door opener will notclose and the light
bulbs flash.
Safety sensorsare misaligned or were momentarilyobstructed. Realign both sensors to ensure both LEDs
are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt
the sensor’s path while closing.
The garage door opener can beep for several reasons:
• Operating on battery power or the 12 Vdcbattery needs to be replaced, see page 32.
• Garage door opener has been activated through a device or feature such asTimer-to-
Close or garage door monitor, see page 35.
My remote control willnot activate the garage door:
• Verify the lock feature is not activated on the door control.
• Reprogram the remote control.
• If the remote control will still not activate the door check the diagnostic codes to ensure
the garage door opener is working properly.
My door willnot close and the light bulbs blink on my motor unit:
The safetyreversing sensor must be connected and aligned correctly before the garage
door opener will move in the down direction.
• Verify the safetysensors are properlyinstalled,aligned and free of any obstructions.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature thatturns the lighton when the safetyreversing sensors
have been obstructed or when the motion sensor on the door control detectsmovement in the garage.These
features can be disabled using the door control,see page 35.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
The LEDs on the door control blink:
If you have a SmartControl Panel installed and the TTC is setto a custom time,pressthe ONbutton on the
Premium Motion-Detecting Control Panel to setthe time properly.
My vehicle's Homelink
®
is not programming to my garage door opener:
Depending on the make,model,and year of your vehicle an external adapter may be required.Visit
www.homelink.com for additional inforamtion.
Troubleshooting
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