Cisco 7960 Quick Reference Guide

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TRANSFERS
TransferringaCall
Performthefollowingstepstotransferacalltoanotherphone:
Step1 PressthemoresoftkeyandthenpresstheTrnsfersoftkey.Thisplacesthecall
onhold.
Step2 Dialthenumbertowhichyouwanttotransferthecall.
Step3 Whenthedialednumberringsonthe
otherend,presstheEndCallsoftkey
again,orwhenthepartyanswers,announcethecallandthenpresstheEndCallsoftkey.
Step4 Putthehandsetontheearpieceresttohangupifthepartyacceptsthecall.If
thepartyrefusesthecall,returntotheoriginalcall
bypressingtheResumesoftkey.
VoicemailTransfers
Performthefollowingstepstotransferacalldirectlyintovoicemail:
Step1 PressthemoresoftkeyandthenpresstheTrnsfersoftkey.Thisplacesthecall
onhold.
Step2 Dial777(or577dependingonyournumberplan)andthenthenumberor
extensiontowhichyouwantto
transferthecall.
Step3 Putthehandsetontheearpieceresttohangup.
DIRECTORIES
MakingCallsfromtheDirectory
TheCiscoIPPhone7940/7960maintainsadirectoryofcallsyoumissed,received,andplaced.
Youcanusethesedirectoriestolocatenumbersyouwanttodial.Youcanalsousea
corporatedirectorytoquicklylocateandcallco‐workersinyourcompany.
Thefollowingsectionsdescribewhatyoucan
dowiththedirectory:
ViewingorDialingMissedCalls
Ifyourphonedisplayindicatesyouhavemissedoneormorecalls,youcanusetheMissed
Callsoptiononthedirectoriesmenutoviewthecallhistoryandcallbackthemissedcall.
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Step1 Pressthedirectoriesbutton.
Step2 PresstheSelectsoftkeytoselectMissedCalls
fromtheDirectorymenu.
ThecallhistoryformissedcallsisdisplayedontheLCDscreen.Youcanusethescrollkeysto
moveupanddowninthemissedcalllist.
Step3 PresstheDialsoftkeytospeeddialthehighlightednumber,asdisplayed,from
themissedcalllist.
YoumightneedtousetheEditsoftkeytoadddigitstothefrontof
thenumber.Forexample,ifthecallwasfromanoutside,long‐distancecaller,youmight
needtoaddthedigits"91"tothefrontofthenumberdisplayed.
Step4 PresstheExitsoftkey
twicetoexittheMissedCallsdirectoryandthedirectories
menus.
ViewingorDialingReceivedandPlacedCalls
TheCiscoIPPhone7940/7960keepsahistoryofallcallsyoumakeandreceive,includingthe
callerID,date,andtimeofthecall.Youcanusethisinformationtoredialaparty.
Step1 Pressthedirectoriesbutton.
Step2 PresstheScrollkeytoselectthedesiredcall
historyoption:MissedCalls,
ReceivedCalls,PlacedCalls,orPersonalDirectory.
Step3 PresstheSelectsoftkeytodisplaytheselectedcallhistorylist.
Step4 PresstheScrollkeytoscrollthroughthenumberslistedintheselectedcall
historylist.

Cisco 7960 Specifications

General

Codecs	G.711, G.729a
Protocol Support	SCCP, SIP
Ethernet Ports	2 x 10/100 Ethernet ports
Power Options	Power over Ethernet (PoE), AC adapter
Audio	Full-duplex speakerphone
Buttons	6 line buttons
Weight	3.5 pounds