Cisco 7960 Quick Reference Guide

5|Page
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CALLS
PlacingaCall
YoucanplaceacallwiththeCiscoIPPhone7940/7960inanyofthefollowingways:
 Liftthehandsetfromtheearpiecerestandenterthenumberusingthedialpad.
 EnterthenumberusingthedialpadandpressDial
 PresstheRedialsoftkeytodial
thelastcallednumber.
 Ifusingaheadset,presstheHEADSETbuttonanddialthenumberusingthedial
pad.
 Tousethespeakerphone,presstheSPEAKERbuttonanddialthenumberusingthe
dialpad.
Dialing
 Todialaninternalextension,dialtheextension.
 Todialalocalcall,dialtheOutsideAccessDigitandthenumber.
 Todiallongdistance,dialtheOutsideAccessDigita“1”andthenumber.
 Todialinternational,dialtheOutsideAccessDigitthen“011”theCountry
Codethe
CityCodeandthenthenumber
AnsweringaCall
Youcanansweracallusingthehandset,headset,orspeakerphone.
 Tousethehandset,liftthehandsetfromtheearpiecerest.
 Touseaheadset,presstheHEADSETbutton
 Tousethespeakerphone,presstheAnswersoftkeyortheSPEAKERbutton.
Toanswerasecondcallwhile
onacall:
 PresstheAnswersoftkey.Theoriginalcallerwillbeplacedonholdwhileyouare
connectedtothesecondcaller.
Toreturntotheoriginalcaller:
 PresstheScrollUp/Downbuttonstoselecttheoriginalcall
 PresstheResumesoftkey.
EndingaCall
Toendacall:
 Ifusingthehandset,putthehandsetontheearpiecerest.
 Ifusingtheheadset,presstheEndCallsoftkey.Thismethodalsoworksforall
speakermodes.
 Ifusingthespeakerphone,presstheSPEAKERbutton.
MutingaCall
Whileonacall,youcanmutethehandset,headset,orspeakerphonetopreventtheparty
youarespeakingtofromhearingwhatyouorsomeoneelseintheroomissaying.
 Step1Tomuteacall,presstheMUTEbutton.
 Step2Todisengagemute,presstheMUTEbuttonagain.
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PlacingaCallonHold
Whileonacall,youcanplacethecallonhold,sothatthecallercannothearyouandyou
cannothearthecaller.Youcananswerothercallswhileacallisonhold.
 Step1Toplaceacallonhold,presstheHoldsoftkey.
 Step2
Toreturntothecall,presstheResumesoftkey.Ifmultiplecallsareonhold,
presstheScrollkeytoselectthedesiredcallbeforeyoupresstheResumesoftkey.
(Ifmultiplecallsonmultiplelinesareonhold,pressthelinebuttonforthelineto
whichyouwant
toswitchandusetheScrollkeytoselectthedesiredcallbefore
youpresstheResumesoftkey.)
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Cisco 7960 Specifications

General

Codecs	G.711, G.729a
Protocol Support	SCCP, SIP
Ethernet Ports	2 x 10/100 Ethernet ports
Power Options	Power over Ethernet (PoE), AC adapter
Audio	Full-duplex speakerphone
Buttons	6 line buttons
Weight	3.5 pounds