16 OL-12459-01
 
Basic Call Handling
You can perform basic call-handling tasks using a range of features and services. Feature availability 
can vary; see your system administrator for more information.
Placing a Call—Basic Options
Here are some easy ways to place a call on your Cisco Unified IP Phone.
Tips
• You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go 
off-hook by lifting the handset or pressing Dial, , or .
• When you pre-dial, your phone tries to anticipate the number you are dialing by displaying 
matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a 
number displayed with Auto Dial, press the number, or scroll to it and go off-hook.
• If you make a mistake while dialing, press << to erase digits.
If you want to... Then... For more information, see...
Place a call using the handset Pick up the handset and enter a number. An Overview of Your 
Phone, page 7
Place a call using the 
speakerphone
Press   and enter a number. Using a Handset, Headset, 
and Speakerphone, page 44
Place a call using a headset Press   and enter a number. Or if   is 
lit, press New Call and enter a number.
Using a Handset, Headset, 
and Speakerphone, page 44
Redial a number Press Redial to dial the last number, or 
press the Navigation button (with the 
phone idle) to see your Placed Calls.
Using Call Logs, page 48
Place a call when another call 
is active (using the same line)
1. Press Hold.
2. Press New Call.
3. Enter a number.
Using Hold and Resume, 
page 21
Dial from a call log 1. Choose  > Missed Calls, 
Received Calls, or Placed Calls. 
2. Select the listing or scroll to it and go 
off-hook.
Using Call Logs, page 48