26 OL-12459-01
 
Tips
• Enter the call forward target number exactly as you would dial it from your phone. For example, 
enter an access code or the area code, if necessary.
• You can forward your calls to a traditional analog phone or to another IP phone, although your 
system administrator might restrict the call forwarding feature to numbers within your company.
• Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not 
enabled, the call will ring as usual.
• Your system administrator can enable a call forward override feature that allows the person 
receiving your forwarded calls to reach you. With override enabled, a call placed from the target 
phone to your phone is not forwarded, but rings through.
• Your system administrator can change call forwarding conditions for your phone lines.
Using Do Not Disturb
You can use the Do Not Disturb (DND) feature to block incoming calls from ringing your phone. Your 
system administrator enables DND for your phone.
When DND and Call Forward All are both enabled on your phone, calls are forwarded and the caller 
does not hear a busy tone.
Your intercom lines still ring when DND is active.
Set up or cancel call 
forwarding remotely, or for a 
non-primary line
1. Log in to your User Options web pages. (See Accessing Your 
User Options Web Pages, page 56.)
2. Access your call forwarding settings (See Controlling Line 
Settings on the Web, page 62.)
Note
When call forwarding is enabled for any line other than the 
primary line, your phone does not provide you with any 
confirmation that calls are being forwarded. Instead, you must 
confirm your settings in the User Options web pages. 
If you want to... Then...
Turn on DND Press DND or Do Not Disturb  .
“Do Not Disturb” displays on the phone, the DND   lights, 
and the ring tone is turned off.
If you want to... Then...