Cisco 7961G Phone Guide

Advanced Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 33
Picking Up a Redirected Call on Your Phone
Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call
to your phone. You might use Call PickUp if you share call-handling with coworkers.
Tips
• Depending on how your phone is configured, you might receive an audio and/or visual alert about
a call to your pickup group.
If you want to... Then...
Answer a call that is ringing on
another extension within your call
pickup group
1. Do one of the following:
– If the PickUp softkey or button is available, press it.
– If the PickUp softkey or button is not available, go
off-hook to display the PickUp softkey, then press it.
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension outside of your
group
1. Do one of the following:
– If the GPickUp softkey or Group PickUp button is
available, press it.
– If the GPickUp softkey or Group PickUp button is not
available, go off-hook to display GPickUp, then press
it.
2. Enter the group pickup code.
If your phone supports auto-pickup, you are now
connected to the call.
3. If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension in your group or
in an associated group
1. Do one of the following:
– If the OPickUp softkey or Other PickUp button is
available, press it.
– If the OPickUp softkey or Other PickUp button is not
available, go off-hook to display OPickUp, then press
it.
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.

Cisco 7961G Specifications

General

Brand	Cisco
Model	7961G
Category	IP Phone
Language	English