70 OL-12459-01
 
Understanding Additional Configuration Options
Your system administrator can configure your phone to use specific button and softkey templates 
along with special services and features, if appropriate. This table provides an overview of some 
configuration options that you might want to discuss with your phone system administrator based on 
your calling needs or work environment.
Note You can locate Phone Guides and other documents listed in this table on the web: 
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.
html
If you... Then... For more information...
Need to handle more 
calls on your phone line
Ask your system administrator to 
configure your line to support more 
calls.
Talk to your system administrator 
or phone support team.
Need more than one 
phone line
Ask your system administrator to 
configure one or more additional 
directory numbers for you. 
Talk to your system administrator 
or phone support team.
Need more speed-dial 
buttons
First make sure that you are using all 
of your currently available speed-dial 
buttons.
If you need additional speed-dial 
buttons, try using Abbreviated Dialing 
or subscribing to the Fast Dial service.
Another option is to attach the 
Cisco Unified IP Phone Expansion 
Module 7914 to your phone.
See:
• Speed Dialing, page 32
• Cisco Unified IP Phone 
Expansion Module 7914 
Phone Guide (SCCP phones 
only)
Work with (or work as) 
an administrative 
assistant 
Consider using: 
• Cisco Unified Communications 
Manager Assistant
• A shared line
See:
• Using a Shared Line, page 36
• Cisco Unified 
Communications Manager 
Assistant User Guide
Want to use one 
extension for several 
phones
Request a shared line. This allows you 
to use one extension for your desk 
phone and lab phone, for example.
See Using a Shared Line, page 36.