Advanced Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0  35
 
Tips
• You have a limited time to retrieve a parked call before it reverts to ringing at the original number. 
See your system administrator for details.
• Your system administrator can assign Directed Call Park buttons to available line buttons on your 
Cisco Unified IP Phone 7961G/GE that has a Cisco Unified IP Phone 7914 Expansion Module. 
• You can dial directed call park numbers if you do not have Directed Call Park buttons. However, 
you will not be able to see the status of the directed call park number. 
Logging Out of Hunt Groups
If your organization receives a large number of incoming calls, you might be a member of a hunt group. 
A hunt group includes a series of directory numbers that share the incoming call load. When the first 
directory number in the hunt group is busy, the system hunts for the next available directory number 
in the group and directs the call to that phone. 
When you are away from your phone, you can prevent hunt group calls from ringing your phone by 
logging out of hunt groups.
Tip
Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.
Direct and store an 
active call at a directed 
call park number
1. During a call, press Transfer. 
2. Press the Directed Call Park   with the park-unoccupied icon   to 
speed dial the directed call park number. 
A Directed Call Park   (blinking) with park-occupied icon   
indicates the directed call park number is not available. 
3. Press Transfer again to finish storing the call.
Retrieve a parked call 
from a directed call 
park number
From any Cisco Unified IP Phone in your network, enter the park retrieval 
prefix and dial the directed call park number. Or after entering the park 
retrieval prefix, press the   (blinking) with 
 to connect to the call.
If you want to... Then...
Log out of hunt groups to 
temporarily block hunt group 
calls
Press HLog or Hunt Group. Your phone screen displays, “Logged 
out of Hunt Group.” 
Log in to receive hunt group 
calls
Press HLog or Hunt Group. When logged in, the Hunt Group button 
 is lit.
If you want to... Then...