Basic Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 31
When using the intercom feature, be aware of the following:
• From an intercom line, you can only dial other intercom lines.
• You can use only one intercom line at a time.
• If you answer an intercom call while another intercom line is active, the first intercom call is
dropped.
• When your active call is being monitored or recorded, you cannot receive or place intercom calls.
Note Cisco Extension Mobility does not support intercom lines.
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If you want to... Then...
Place an intercom call to a
preconfigured intercom target
Press (intercom target line) and, after you hear the
intercom-alert tone, begin speaking.
Place an intercom call to any
intercom number
Press (intercom line). Enter the intercom target number or
press a speed-dial number for your target. After you hear the
intercom-alert tone, begin speaking.
Receive an intercom call When you hear the intercom-alert tone, handle the call in one of
these ways:
• Listen to the message in one-way audio.
• Speak to the caller by pressing (active intercom line).
• Press EndCall.