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7962G
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Cisco 7962G - Page 8
110 pages
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8
OL-22333-01
Understanding Additiona
l Configuration Options
1
Troublesho
oting Your Phone
1
General Troublesh
ooting
1
Viewing Phone Admin
istration Da
ta
2
Using the Quality Reporting Tool
3
Cisco One-Year Limited Hardware Warranty Terms
1
Index
1
7
9
Table of Contents
Main Page
Default Chapter
3
Common Phone Tasks
3
Softkey Definitions
3
Phone Screen/Button Icons
4
Table of Contents
5
Getting Started
9
Using this Guide
9
Finding Additional Information
10
Accessing Cisco Unified IP Phone 7900 Series Elearning Tutorials
10
Safety and Performance Information
10
Cisco Product Security Overview
11
Accessibility Features
11
Connecting Your Phone
13
An Overview of Your Phone
17
Understanding Buttons and Hardware
17
Understanding Lines and Calls
21
Understanding Line and Call Icons
22
Understanding Phone Screen Features
23
Cleaning the Phone Screen
24
Understanding Feature Buttons and Menus
24
Accessing the Help System on Your Phone
25
Understanding Feature Availability
25
Understanding SIP and SCCP
26
Understanding Energy Savings
26
Basic Call Handling
29
Placing a Call-Basic Options
29
Placing a Call-Additional Options
30
Answering a Call
33
Ending a Call
34
Using Hold and Resume
35
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
35
Using Mute
36
Switching between Multiple Calls
36
Switching an In-Progress Call to Another Phone
37
Viewing Multiple Calls
37
Transferring Calls
38
Sending a Call to a Voice Message System
39
Forwarding Calls to Another Number
39
Using Do Not Disturb
41
Making Conference Calls
42
Using Conference Features
42
Using Conference
42
Using Join
43
Using Cbarge
44
Using Meet-Me
44
Viewing or Removing Conference Participants
45
Placing or Receiving Intercom Calls
45
Advanced Call Handling
47
Speed Dialing
47
Picking up a Redirected Call on Your Phone
48
Storing and Retrieving Parked Calls
49
Logging out of Hunt Groups
50
Using a Shared Line
51
Understanding Shared Lines
51
Using Barge to Add Yourself to a Shared-Line Call
51
Understanding Barge Features
51
Using Barge Features
52
Preventing Others from Viewing or Barging a Shared-Line Call
53
Using BLF to Determine a Line State
53
Making and Receiving Secure Calls
54
Tracing Suspicious Calls
57
Prioritizing Critical Calls
57
Using Cisco Extension Mobility
59
Managing Business Calls Using a Single Phone Number
60
Using a Handset, Headset, and Speakerphone
63
Using a Handset
63
Using a Headset
63
Using a Speakerphone
64
Using Autoanswer with a Headset or Speakerphone
64
Using Autoanswer with a Headset or Speakerphone
65
Changing Phone Settings
67
Customizing Rings and Message Indicators
67
Customizing the Phone Screen
68
Using Call Logs and Directories
71
Using Call Logs
71
Directory Dialing
73
Using Corporate Directory on Your Phone
74
Using Personal Directory on Your Phone
74
Accessing Voice Messages
79
Using the User Options Web Pages
81
Accessing Your User Options Web Pages
81
Configuring Features and Services on the Web
82
Using the Personal Directory on the Web
82
Using Your Personal Address Book on the Web
82
Configuring Fast Dials on the Web
83
Using the Address Book Synchronization Tool
84
Setting up Speed Dials on the Web
85
Setting up Phone Services on the Web
85
Controlling User Settings on the Web
87
Controlling Line Settings on the Web
88
Setting up Phones and Access Lists for Mobile Connect
91
Using Cisco Webdialer
93
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
93
Understanding Additional Configuration Options
95
Troubleshooting Your Phone
97
General Troubleshooting
97
Viewing Phone Administration Data
98
Using the Quality Reporting Tool
99
Cisco One-Year Limited Hardware Warranty Terms
101
Index
103
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