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Catalyst 6500 Series Switch and Cisco 7600 Series Router Firewall Services Module Configuration Guide
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Chapter 17 Monitoring and Troubleshooting the Firewall Services Module
Troubleshooting the Firewall Services Module
Reloading the FWSM from the Switch
If you need to reload the FWSM from the switch into the current partition, enter the command for your
operating system. See the “Resetting the FWSM or Booting from a Specific Partition” section on
page 2-13 for other options.
• For Cisco IOS software, enter the following command:
Router# hw-module module
mod_num
reset
• For Catalyst operating system software, enter the following command:
Console> (enable) reset
mod_num
Troubleshooting Passwords and AAA
If you forget passwords, or you create a lockout situation because of AAA settings, the following
sections describe how to recover:
• Clearing the Application Partition Passwords and AAA Settings, page 17-9
• Recovering the Maintenance Partition Passwords, page 17-10
Clearing the Application Partition Passwords and AAA Settings
If you forget the login and enable passwords, or you create a lockout situation because of AAA settings,
you can reset the passwords and portions of AAA configuration to the default values. You must log into
the maintenance partition to perform this procedure:
Step 1 To boot the FWSM into the maintenance partition, enter the command for your operating system:
• For Cisco IOS software, enter the following command:
Router# hw-module module
mod_num
reset cf:1
• For Catalyst operating system software, enter the following command:
Console> (enable) reset
mod_num
cf:1
Step 2 To session into the FWSM, enter the command for your operating system:
• For Cisco IOS software, enter the following command:
Router# session slot
mod_num
processor 1
• For Catalyst operating system software, enter the following command:
Console> (enable) session
mod_num
Step 3 To log into the maintenance partition as root, enter the following command:
Login: root
Step 4 Enter the password at the prompt:
Password:
password
By default, the password is “cisco.”