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Cisco IOS XR Troubleshooting Guide for the Cisco CRS-1 Router
OL-21483-02
Chapter 8 Process Monitoring and Troubleshooting
Troubleshooting High CPU Utilization and Process Timeouts
72 20503 9 qnet Reply 20500 eth_server
52 20507 1 ksh-aux Reply 8199 devc-ser8250
50 20508 2 attach_server Reply 8204 mqueue
216 24610 1 reddrv_listener Reply 20500 eth_server
246 90234 1 spa_xge_v2 Reply 24615 syslog_dev <--!!!
246 90234 5 spa_xge_v2 Mutex 90234-01 #1
The following example gathers information about the dump core on the blocked process:
RP/0/RP0/CPU0:router# follow process 24615 location 0/0/cpu0
Tue Sep 11 17:21:26.205 UTC
Attaching to process pid = 24615 (pkg/bin/syslog_dev)
No tid specified, following all threads
DLL Loaded by this process
-------------------------------
DLL path Text addr. Text size Data addr. Data size Version
/pkg/lib/libsysmgr.dll 0xfc124000 0x00010f9c 0xfc087a28 0x000005cc 0
/pkg/lib/libcerrno.dll 0xfc135000 0x00002f9c 0xfc1126ac 0x00000128 0
/pkg/lib/libcerr_dll_tbl.dll 0xfc138000 0x000049e0 0xfc1127d4 0x00000148 0
/pkg/lib/libltrace.dll 0xfc13d000 0x00008a60 0xfc11291c 0x000002c8 0
/pkg/lib/libinfra.dll 0xfc146000 0x00034e60 0xfc17b000 0x00002000 0
/pkg/lib/cerrno/libinfra_error.dll 0xfc1141dc 0x00000cd8 0xfc112be4 0x000000a8 0
/pkg/lib/libios.dll 0xfc17d000 0x0002cc34 0xfc1aa000 0x00002000 0
/pkg/lib/cerrno/libevent_manager_error.dll 0xfc1ac000 0x00000e88 0xfc112c8c 0x00000088
0
/pkg/lib/libc.dll 0xfc1ad000 0x0007b118 0xfc229000 0x00002000 0
/pkg/lib/libplatform.dll 0xfc23f000 0x0000c738 0xfc24c000 0x00002000 0
/pkg/lib/libnodeid.dll 0xfc24e000 0x0000a730 0xfc23a3f8 0x00000248 0
/pkg/lib/libdebug.dll 0xfc25c000 0x00010038 0xfc23a7cc 0x00000550 0
/pkg/lib/cerrno/libdebug_error.dll 0xfc26c038 0x00000db0 0xfc23ad1c 0x000000e8 0
/pkg/lib/lib_procfs_util.dll 0xfc26d000 0x00004fb8 0xfc272000 0x000002a8 0
/pkg/lib/libsyslog.dll 0xfc28f000 0x0000564c 0xfc2724c0 0x00000328 0
/pkg/lib/libbackplane.dll 0xfc295000 0x000013f0 0xfc2727e8 0x000000a8 0
/pkg/lib/cerrno/libsysmgr_error.dll 0xfc4c9000 0x00000f94 0xfc2fba04 0x00000088 0
/pkg/lib/libsysdb.dll 0xfc4d9000 0x0004a000 0xfc523000 0x00001000 0
/pkg/lib/cerrno/libsysdb_error_v1v2.dll 0xfc524000 0x00002000 0xfc526000 0x00001000
0
/pkg/lib/cerrno/libsysdb_error_v2only.dll 0xfc527000 0x00003000 0xfc52a000 0x00001000
0
/pkg/lib/cerrno/libsysdb_error_callback.dll 0xfc52b000 0x00002000 0xfc52d000 0x00001000
0
/pkg/lib/cerrno/libsysdb_error_distrib.dll 0xfc52e000 0x00002000 0xfc530000 0x00001000
0
/pkg/lib/libsysdbutils.dll 0xfc531000 0x0000d000 0xfc53e000 0x00001000 0
Iteration 1 of 5
------------------------------
Current process = "pkg/bin/syslog_dev", PID = 24615 TID = 1
trace_back: #0 0xfc1f6044 [strlen]
trace_back: #1 0x482002c8 [<N/A>]
trace_back: #2 0x48200504 [<N/A>]
trace_back: #3 0xfc1e4408 [_resmgr_io_handler]
trace_back: #4 0xfc1e40b0 [_resmgr_handler]
trace_back: #5 0xfc15aa28 [_eventmgr_resmgr_handler]
trace_back: #6 0xfc159e04 [_event_message_handler]
trace_back: #7 0xfc159d54 [_event_message_handler]
trace_back: #8 0xfc1575a4 [event_dispatch]
trace_back: #9 0x482007bc [<N/A>]