Chapter 7 Viewing Operational Information
Viewing Operational Information Locally on the Cisco IP Communicator Interface
7-6
Cisco IP Communicator Administration Guide for Cisco CallManager
OL-4698-01
Table 7-3 Status messages displayed on Cisco IP Communicator
Message Description Possible Explanation and Action
CFG file not
found
The name-based and
default configuration
file was not found on the
TFTP Server.
The configuration file for a application is created when
the application is added to the Cisco CallManager
database. If the application has not been added to the
Cisco CallManager database, the TFTP server generates
a
CFG File Not Found response.
• If the device is not registered with
Cisco CallManager.
You must manually add the device to
Cisco CallManager if you are not allowing devices
to auto-register. See the “Adding Devices to the
Cisco CallManager Database” section on page 2-10
for details.
• If you are using DHCP, verify that the DHCP server
is pointing to the correct TFTP server.
• If you are using static IP addresses, check
configuration of the TFTP server.
CFG TFTP Size
Error
The PC’s hard disk is
full.
Delete some files
Checksum Error Downloaded software
file is corrupted.
Obtain a new copy of the application software and place
it in the TFTPPath directory. You should only copy files
into this directory when the TFTP server software is shut
down, otherwise the files may be corrupted.
DHCP timeout DHCP server did not
respond.
• Network is busy—The errors should resolve
themselves when the network load reduces.
• No network connectivity between the DHCP server
and the application—Verify the network
connections.
• DHCP server is down—Check configuration of
DHCP server.
• Errors persist—Consider assigning a static IP
address.