Appendix A Providing Information to Users Via a Website
Helping Users Obtain Support for Cisco IP Communicator
A-2
Cisco IP Communicator Administration Guide for Cisco CallManager
OL-4698-01
Helping Users Obtain Support for
Cisco IP Communicator
To successfully use some of the features on the Cisco IP Communicator
(including speed dial, services, and voice messaging system options), users must
receive information from you or your network team or be able to contact you for
assistance.
You must provide users with the information they need to configure the
application at startup. See the “Helping Users with Post-Installation
Configuration Tasks” section on page 4-19.
Additionally, encourage users to do the following:
• Click the ? button on the Cisco IP Communicator interface to activate the
online help system. Help topics appear on the phone screen and provide
detailed directions.
• Right-click on Cisco IP Communicator and choose the
Cisco IP Communicator User Guide. Or access this document online:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/
index.htm
• Choose context-sensitive Help from any Preferences windows (right-click >
Preferences).
Related Topics
• Helping Users with Post-Installation Configuration Tasks, page 4-19
• Helping Users Subscribe to Services and Configure Features, page A-3
• Helping Users Configure a Personal Directory, page A-4
Helping Users Install Cisco IP Communicator
Use your website to provide a set of tasks for installing and configuring
Cisco IP Communicator, based on how you plan to add devices to
Cisco CallManager, how you plan to deploy the application, and the degree to
which you will configure the application on the behalf of each user, among other
factors.
To Next Page
Loading...
Need help?
General