Cisco IP Communicator User Manual (English)

Other manuals for Cisco IP Communicator

Questions and Answers:

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Matthew CortezSep 15, 2025
What to do if the other party cannot hear me at all on Cisco IP Communicator?
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  Michelle SilvaSep 15, 2025
  If the other party cannot hear you at all (but you can hear them): * Make sure that you have not enabled Mute from controls on the headset wire or on the USB handset. * Make sure that your speaker and microphone plugs are inserted into the correct audio jacks on your computer. * Make sure that no other application is using your microphone, such as a sound recorder or another software-based phone.
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Andrew WilliamsAug 25, 2025
What to do if Cisco Software fails to register with 'Error DBConfig'?
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  daniel42Aug 25, 2025
  This error occurs when there is no device record for your Cisco IP Communicator device in Cisco CallManager, or if auto-registration is disabled. To resolve this, ensure that the device record you've created matches the network adapter chosen with Cisco IP Communicator.
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Raymond Duran MDAug 25, 2025
Why does my Cisco IP Communicator reset unexpectedly?
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  jbentleyAug 26, 2025
  Unexpected resets can occur due to a disruption in network connectivity. This lost connection can also be due to roaming out of range while using a wireless network connection.
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Chad AllenAug 27, 2025
What to do if Cisco Software can't find the network interface?
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  Ruth CookAug 27, 2025
  If Cisco IP Communicator cannot find the network interface device, ensure that the network interface chosen for Cisco IP Communicator is installed on the system.
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agonzalesAug 27, 2025
Why does remote party hear distorted audio in Cisco IP Communicator Software?
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  Darryl HaleAug 27, 2025
  If the remote party hears distorted or robotic audio, background noise, or inconsistent volume levels, the volume slider in the Cisco IP Communicator interface might be set too high. Test the volume level of Cisco IP Communicator for each audio mode.
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douglasmiddletonSep 14, 2025
What to do if my audio device does not show up in the Cisco IP Communicator audio mode drop-down menu?
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  kathryn89Sep 14, 2025
  If your audio device does not appear in the audio mode drop-down menu: * If the device is a USB handset, USB headset, or sound card, ensure it is properly installed and re-launch Cisco IP Communicator. Devices installed after launching are not recognized until the next launch. * If the device is an analog device, it will not appear in the audio mode list because analog devices are extensions of your sound card. Choose your sound card instead.
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Cory LesterSep 12, 2025
What to do if the other party hears echo on Cisco IP Communicator?
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  johnnorrisSep 12, 2025
  If the other party hears echo: * Launch the Audio Tuning Wizard and reduce the microphone volume for the current audio device. * If you are using your computer as a speakerphone, keep the button lit. * As a last resort, change your audio device.
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Charles HarveySep 13, 2025
What to do if the other party sounds muffled on Cisco IP Communicator?
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  Danny JordanSep 13, 2025
  If the other party sounds muffled: * If you are using Cisco IP Communicator remotely and have enabled the “Optimize for low bandwidth” feature (Preferences > Audio), apply a Listening audio filter. * If you are not using Cisco IP Communicator over a remote connection, disable the low bandwidth option. * Ask the other party to decrease his or her microphone volume, if possible.
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yhughesSep 5, 2025
What to do if the other party sounds too loud on Cisco IP Communicator?
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  Jocelyn ParkerSep 5, 2025
  If the other party sounds too loud, try adjusting the volume. Alternatively, launch the Audio Tuning Wizard and adjust the speaker volume for the current audio device.
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Kelly GreerSep 2, 2025
Why can't I tune the microphone in Cisco IP Communicator?
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  Joshua GreenSep 2, 2025
  Users should choose a time when they are not on a call and when the audio device is not in use by another application to tune it.