What to do if the other party sounds too loud on Cisco IP Communicator?
If the other party sounds too loud, try adjusting the volume. Alternatively, launch the Audio Tuning Wizard and adjust the speaker volume for the current audio device.
Why does my Cisco IP Communicator show 'Registering' or 'Defaulting to TFTP' repeatedly?
This issue occurs when Cisco IP Communicator can't contact the TFTP server. To resolve it, verify network connectivity to the TFTP server.
Why can't I tune the microphone in Cisco IP Communicator?
Users should choose a time when they are not on a call and when the audio device is not in use by another application to tune it.
Why is remote voice disrupted in Cisco IP Communicator?
If the remote party’s voice is disrupted by unintended silences or sounds jittery, verify that the user’s sound cards and audio drivers are correctly installed.
Why is the call quality poor on Cisco IP Communicator with G.729 codec?
If you experience poor call quality when calling digital cell phones using the G.729 codec, use G.729 only when absolutely necessary.
Why is Cisco IP Communicator Software AutoUpdate unresponsive or slow?
You can resolve this issue by enabling HTTP access to the Communicator folder on the TFTP server.
How to reduce echo in Cisco IP Communicator calls?
If the remote party hears an echo, and the Cisco IP Communicator user is using a headset, the Cisco IP Communicator user should decrease the microphone level as much as possible from the Audio Tuning Wizard.
Why does remote party hear distorted audio in Cisco IP Communicator Software?
If the remote party hears distorted or robotic audio, background noise, or inconsistent volume levels, the volume slider in the Cisco IP Communicator interface might be set too high. Test the volume level of Cisco IP Communicator for each audio mode.
What to do if Cisco Software can't find the network interface?
If Cisco IP Communicator cannot find the network interface device, ensure that the network interface chosen for Cisco IP Communicator is installed on the system.
Why does my Cisco IP Communicator reset unexpectedly?
Unexpected resets can occur due to a disruption in network connectivity. This lost connection can also be due to roaming out of range while using a wireless network connection.
A step-by-step checklist to help users install and set up Cisco IP Communicator.
Details the process of installing and initially launching the Cisco IP Communicator software.
Guides users through selecting and tuning installed audio devices for optimal performance.
Covers essential configuration steps required before using Cisco IP Communicator.
Steps to verify that Cisco IP Communicator is ready for use after setup.
Provides a list of keyboard shortcuts for various application functions and navigation.
Covers fundamental call tasks like placing, answering, and ending calls.
Details various methods for placing a call using Cisco IP Communicator.
Explains how to answer incoming calls using different audio devices.
Provides instructions on how to properly end a call.
Explains how to place calls on hold and retrieve them.
Details how to mute and unmute the microphone during calls.
Guides on how to transfer a connected call to another number or recipient.
How to switch between active and held calls on different lines.
Instructions for initiating or participating in a standard conference call.
Explains how to set up and cancel call forwarding for incoming calls.
Covers non-standard, advanced call-handling features configured by the administrator.
How to park a call and retrieve it from another phone.
How to adjust call volume using the interface or computer controls and save settings.
Table to help troubleshoot common general issues encountered with the application.
Guidance on diagnosing and resolving audio quality problems during calls.
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