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Cisco IP Communicator User Manual

Cisco IP Communicator
80 pages
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Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Cisco IP Communicator
User Guide
Version 1.1
Customer Order Number:
Text Part Number: OL-5051-01

Table of Contents

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Questions and Answers:

Cisco IP Communicator Specifications

General IconGeneral
BrandCisco
ModelIP Communicator
CategorySoftware
LanguageEnglish

Summary

Getting Started with Cisco IP Communicator

Quick Start Checklist

A step-by-step checklist to help users install and set up Cisco IP Communicator.

Installing and Launching Cisco IP Communicator

Details the process of installing and initially launching the Cisco IP Communicator software.

Using the Audio Tuning Wizard

Guides users through selecting and tuning installed audio devices for optimal performance.

Configuration and Registration Tasks

Covers essential configuration steps required before using Cisco IP Communicator.

Testing Cisco IP Communicator

Steps to verify that Cisco IP Communicator is ready for use after setup.

An Overview of Cisco IP Communicator

Using Keyboard Shortcuts

Provides a list of keyboard shortcuts for various application functions and navigation.

Using Cisco IP Communicator to Handle Calls

Basic Call Handling

Covers fundamental call tasks like placing, answering, and ending calls.

Placing a Call

Details various methods for placing a call using Cisco IP Communicator.

Answering a Call

Explains how to answer incoming calls using different audio devices.

Ending a Call

Provides instructions on how to properly end a call.

Using Hold and Resume

Explains how to place calls on hold and retrieve them.

Using Mute

Details how to mute and unmute the microphone during calls.

Transferring a Connected Call

Guides on how to transfer a connected call to another number or recipient.

Switching Between Calls

How to switch between active and held calls on different lines.

Starting or Joining a Standard Conference Call

Instructions for initiating or participating in a standard conference call.

Forwarding Your Calls to Another Number

Explains how to set up and cancel call forwarding for incoming calls.

Advanced Call Handling

Covers non-standard, advanced call-handling features configured by the administrator.

Storing and Retrieving Parked Calls

How to park a call and retrieve it from another phone.

Customizing Cisco IP Communicator Settings

Adjusting the Volume for a Call

How to adjust call volume using the interface or computer controls and save settings.

Troubleshooting Cisco IP Communicator

General Troubleshooting Issues

Table to help troubleshoot common general issues encountered with the application.

Voice Quality Issues

Guidance on diagnosing and resolving audio quality problems during calls.

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