Cisco IP Communicator - Helping Users Provide Troubleshooting Information

A-5
Cisco IP Communicator Administration Guide for Cisco CallManager
OL-4698-01
Appendix A Providing Information to Users Via a Website
Helping Users Provide Troubleshooting Information
• Personal Directory Configuration Guide—Provide users with this link:
http://www.cisco.com/univercd/cc/td/doc/product/voice/serv_fea/config/ind
ex.htm
Related Topics
• Helping Users with Post-Installation Configuration Tasks, page 4-19
• Helping Users Install Cisco IP Communicator, page A-2
• Helping Users Subscribe to Services and Configure Features, page A-3
Helping Users Provide Troubleshooting Information
To enable logging, users right-click on the Cisco IP Communicator interface,
choose Preferences > User > Troubleshooting, then check the enable logging
check box.
Related Topics
• Helping Users with Post-Installation Configuration Tasks, page 4-19
• Helping Users Install Cisco IP Communicator, page A-2