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Cisco IP Communicator Administration Guide for Cisco CallManager
OL-4698-01
Chapter 4 Configuring the Application
Understanding Post-Installation Configuration Tasks
Selecting Devices to Use with Audio Modes and the Ringer
Before users can use an audio device that requires a device driver, they must select
at least one audio mode (speakerphone mode, headset mode, or handset mode) for
the device. Users should also make sure that the device that they want to use to
alert them to incoming calls is selected as the ringer. More suggestions for audio
mode selections can be found in the Cisco IP Communicator User Guide.
The Audio Tuning Wizard prompts users to select devices for audio modes and for
the ringer during the first launch of Cisco IP Communicator. After first launch,
users can select devices using either:
• The Audio Tuning Wizard—Start > Programs > Cisco IP Communicator
• The right-click menu—Preferences > Audio > Audio Device Selections
Tuning Devices
In addition to selecting a device for each audio mode and the ringer, users must
also tune the device before using it. Tuning a device means testing and, if
necessary, adjusting the input/output levels of the device.
The Audio Tuning Wizard is the only means by which to accomplish this task and:
• Runs at the first launch of the Cisco IP Communicator after installation
• Pops up if the user tries to select an un-tuned device from the Preferences
menu
• Can be launched anytime from the Cisco IP Communicator right-click menu
Additionally, users will see a prompt offering to launch the Audio Tuning Wizard
at startup if they have changed the volume levels for an audio device since last
tuning it. The prompt asks users if they wish to retune the audio device, revert to
previous settings, or cancel.
Keep in mind that changing the volume level on a USB device directly (such as
moving the volume slider on a USB headset) alters the volume level as perceived
by the Audio Tuning Wizard. However, changing the volume level on the
Cisco IP Communicator interface does not. Ideally, users will use the Audio
Tuning Wizard to establish acceptable volume levels for both listening and
speaking for each audio device, but rely on the volume controls on the
Cisco IP Communicator interface to adjust volume levels for listening on a
per-call basis thereafter. This strategy allows users to maintain acceptable volume