Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 27
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If the phone does not start, confirm your installation and connections. If these are
correct, try unplugging the phone and plugging it back in again. If you still don’t see
the display, then contact your phone administrator or Internet Telephony Service
Provider (ITSP).
Upgrading Your Phone’s Firmware
Firmware updates are done from the Cisco Configuration Assistant. For detailed
upgrade instructions, see the
Cisco Configuration Assistant Smart Business
Communications System Administrator Guide
for your software release. See the
“Phone Load Management” section in the “Maintenance” chapter.
To u p g r a d e :
STEP 1 Download the phone software to your PC that is running the Cisco Configuration
Assistant software.
STEP 2 Launch the Cisco Configuration Assistant (CCA) and connect to the customer site
or UC 500 device.
STEP 3 Choose Home > Topology to open the Topology View if it is not already open.
STEP 4 On the PC running CCA, locate the phone firmware file that you downloaded from
Cisco.com (for example: spa30X-7-4-4.bin).
STEP 5 In the Topology View, use the mouse to drag the phone load file from your PC and
drop it onto the UC 500 icon.
If CCA recognizes the file as a valid phone load, a popup dialog displays and you
are prompted to upload the file.
STEP 6 Click Upload. The dialog displays the upload and upgrade progress.
STEP 7 Right-click the phone icon in the CCA topology view and restart the phone.
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