Using Basic Phone Functions
Using Call Back
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 36
3
To pick up a call ringing at an extension in another group, you’ll need to know the
group number for that group. To pick up a call:
STEP 1 Press the GPickUp softkey.
STEP 2 Dial the number of the group from which you are picking up the call.
NOTE Groups must be configured by your phone administrator to use this feature.
Using Call Back
The call back feature allows you to receive an audio and visual notification on your
phone when a busy or unavailable party becomes available.
After dialing a number, if the phone is ringing or busy, press the CallBac. softkey.
The phone screen will display a message that call back has been activated and
display the called number. Your phone rings when the called party is available.
Placing a Three-Way Conference Call
Cisco SPA 301
To initiate a conference call:
STEP 1 During an active call, press the Flash button. The first call is placed on hold, a
second line is opened, and you hear a dial tone.
STEP 2 Dial the second person’s telephone number.
STEP 3 Press the Flash button again. All three parties are connected in the conference call.
NOTE When you hang up, the other two parties are disconnected.
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