19
This instantaneous water heater was manufactured conscientiously and checked several
times before delivery. Should malfunctions nevertheless occur, it is usually only due to
a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table. In
doing so, you will avoid unnecessary expense of customer service assistance.
Problem Cause Solution
Water stays cold, digi-
tal display does not
light up
Master fuse tripped Renew or activate fuse
Display shows error
symbol “screwdriver”
Control system has swit-
ched off
Switch fuses off and on. If sym-
bol “screwdriver” is still indica-
ted, contact customer service
Flow rate of hot
water too weak
Outlet fitting dirty or
calcified
Clean shower head, jet regula-
tor or sieves
Fine filter dirty or calci-
fied
Let clean fine filter by customer
service
Selected temperature is
not reached
Water flow rate too high (Re)activate motor-driven valve
Cold water has been
added via the tap
Tap hot water only; set tempe-
rature, check outlet temperature
Display: “
INLET TEMP
TOO HIGH
”
Inlet temperature excee-
ding nominal tempera-
ture
Reduce inlet temperature
No response upon key
press on device
Hood is not fitted pro-
perly
Refit the hood properly
Symbol “battery“ lights Flat batteries
Insert two new type AAA
batteries in the remote control
Display: “NO” and
appliance does not
response to the remote
control
Transmission range
exceeded
Place the remote control closer
to the appliance, press key
Disturbance through
other radio emitters
Repeat login with different
radio channel
Display: “ - -“ and
radio symbol flashes
Registration in process
Hold the remote control in front
of the water heater
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa-
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
6. Trouble-shooting and service
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel.: +49 4131 89 01-40
Fax: +49 4131 89 01-41
E-Mail: service@clage.de
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