What is a pause?
Do you frequently call an automated service number
that includes interactive voice prompts? A service
that requests passwords or steps you through menu
choices, like your bank or your voicemail?
If so, you can save a great deal of time by storing the
service number and all of the required responses into
a one-touch memory key. It takes a little patience to
set up, but once it is stored, whenever you press the
one-touch key, the phone does all of the work for
you!
Automated service messages always include a few
seconds before each prompt begins. So when you
program the one-touch key, you must insert one or
more pauses to wait for each prompt to begin. After
pauses, you enter the additional numbers that the
prompt requires.
In the CSC600 phone, a pause is three seconds
long. To insert a pause while storing a number, you
press
.
For example
To store your voicemail number in , you store a
series of numbers, as follows:
• Your voicemail access number
• Two pauses (
) to wait for your
recorded voicemail message to begin
• to enter the voicemail menu (as required by
the voicemail prompt)
• One pause (
) to wait for the voicemail
passcode prompt
• Your passcode and (as required by the
voicemail prompt)
Insert pauses while storing a number
A pause is 3 seconds long. While storing an
automated service number and all of its required
responses into a one-touch number, you must enter
pauses before each automated prompt.
To store an automated service number and responses
1. Jot down the automated service number.
2. Call the number, and jot down the dialing
instructions.
3. Using your notes, follow the instructions for
storing a one-touch number (for instructions,
see page 40).
While storing the number and required
responses, press
one or more times
in sequence to equal the number of seconds
before each prompt.
P appears on the screen for each pause.
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