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Troubleshooting

8 - 14 Problems and Possible Solutions

When using a Bluetooth headset the

audio appears to be mono and not

stereo.

This is a common issue with Bluetooth headsets. To resolve this issue do the

following (you will need to repeat this procedure after every boot up, restart,

or when the system resumes from hibernation):

1. Go to the Devices & Printers control panel in Windows.

2. Double-click the Bluetooth headset.

3. Click Connect to complete the stereo connection.

1. Go to the Sound control panel in Windows.

2. Right-click (in the Playback tab) the Bluetooth Stereo Audio device

(the default device is Headset).

3. Click Connect to complete the stereo connection.

Problem Possible Cause - Solution

Clevo W550SU2 User Manual

Questions and Answers: