Smart Ethernet Switch Series User’s Manual
Appendix 1. Troubleshooting
PROBLEM CORRECTIVE ACTION
I cannot run the RMT. Make sure you have installed the RMT successfully.
Try installing the RMT on a different computer.
The RMT cannot find my switch. Make sure the switch is powered on.
Check the Ethernet cable connection on both ends. Make sure the
cable length is not more than 100 meters.
Check that the Ethernet cable type is correct.
Check the LED for the corresponding connection port on the switch.
Use a different Ethernet cable if problem persists.
Power off and on the switch and try accessing the switch again.
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