Compaq Armada e500 - Notebook PC Quick Reference Guide

16-24 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: Lorise Fazio Saved date: 06/06/00 9:47 AM
Part Number: 170045-002 File name: Ch16.doc
Solving Modem Problems Continued
Problem Possible Cause Solution
No dial tone, with or
without NO DIAL
TONE message.
The modem or
modem COM port is
disabled.
Refer to Chapter 6
“Using an Internal
Modem.”
The modem is not
responding to
commands from the
computer keyboard.
1. At the command line
in terminal mode, type
AT, then press Enter.
n If the modem
displays OK, the
modem and
computer are
working together.
n If the modem
displays ERROR,
or does not
respond, restart the
computer and
repeat steps 1
and 2.
2. Type ATDT and listen
for a dial tone.
3. Press any key to hang
up the modem.
Modem sounds are
not audible
Modem speaker is
turned off.
At the command line in
terminal mode, type
ATM1.
System sound is
muted or turned
down.
Press the FN+F5
hotkeys, then adjust the
volume.
Continued

Compaq Armada e500 - Notebook PC Specifications

General

Brand	Compaq
Model	Armada e500 - Notebook PC
Category	Laptop
Language	English