Troubleshooting 16-31
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Beth Zanca Saved by: Lorise Fazio Saved date: 06/06/00 9:47 AM
Part Number: 170045-002 File name: Ch16.doc
Solving PC Card Problems Continued
Problem Possible Cause Solution
Computer beeps
only once when a
PC Card is
inserted
continued
Card design or card
driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
PC Card drivers
fail with error
messages during
system restart
The PC Card is not
configured correctly.
Call the PC Card vendor
or Compaq Customer
Support for assistance.
Modem/fax PC
Card does not
work
The modem/fax card
conflicts with a system
board serial device
(e.g., mouse).
Click the modem icon in
Device Manager, then
click Properties to select
another COM port for the
modem/fax card.
If you are running
Windows NT 4.0, click
Start
à Control Panel
à Ports to select another
COM port for the
modem/fax card.
Card design or card
driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC Cards.
Network PC Card
does not work
Network driver is not
properly installed or
configured.
Use the Network
Neighborhood to identify
information about your
network card and setup.
Then use the Add New
Hardware wizard to install
the correct card driver.
If you are running Windows
NT 4.0, click Start
à Control
Panel
à Networks to identify
information about your
network card and to install
the correct card driver.
The network card
design or card driver
may not be compatible
with the PCMCIA
software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
Minor configuration
adjustments are
needed for the PC
Card to work in the
network operating
system environment.
Call Compaq Customer
Support or the PC Card
vendor for help with
configuration
requirements.
Continued
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