J-4 Diagnostic Error Codes
Parallel Port
Error
Code Description Recommended Action
0401-xx Failed or not connected The following steps apply to 0401-xx through 0403-xx:
0402-xx Printer port test failed. 1. Connect the printer.
0403-xx pattern test failed. 2. Check power to the printer.
3. Install the loop-back connector and retest.
4. Replace system board and retest.
Diskette Drive
Error
Code Description Recommended Action
0600-xx ID drive types test failed. The following steps apply to 0600-xx through 0698-xx:
0601-xx Format failed. 1. Replace the diskette media and retest.
0602-xx Read test failed. 2. Reseat and/or replace the diskette power and signal
cables and retest.
0603-xx Write, read, compare test failed. 3. Replace the diskette drive and retest.
0604-xx Random seek test failed. 4. Replace the system board and retest.
0605-xx ID media test failed.
0606-xx Speed test failed.
0609-xx Diskette reset controller failed.
0610-xx Change line test failed.
697-xx Diskette type error.
698-xx Diskette drive speed not within
limits.
699-xx Diskette drive/media error. 1. Replace the diskette media and retest.
2. Run Computer Setup and TEST.
Serial Port
Error
Code Description Recommended Action
1101-xx Serial port test failed. 1. Run Computer Setup or Windows NT, Windows 95, or
Windows 98 utilities.
2. Replace the system board and retest.
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