2-14 Setup Utilities and Diagnostic Features
7. Click Print or Save the error information in case you need to contact your Compaq authorized
dealer, reseller, or service provider for assistance.
8. To exit Compaq Diagnostics for Windows, click File, then click Exit.
2.3 Protecting Your Software
To protect software from loss or damage, you should keep a backup copy of all system software,
applications, and related files stored on the hard drive. You can order a set of backup diskettes
from Compaq at nominal cost for all of the software preinstalled on the computer, or you can
make a set. Refer to the operating system or backup utility documentation for instructions on
making backup copies of data files. Another option is the
Compaq Deskpro Supplement CD
or the
Compaq Restore CD
which accompany many desktop and workstation models and enables the
user to selectively restore the original system software.
2.3.1 Ordering Backup Diskettes
You can order all software as a single set, or you can order the various software packages
separately.
✎
Before calling Compaq to place your order, be sure to have the serial number of
your computer available. This number is necessary for all diskette purchases.
For a list of Compaq support telephone numbers, consult the
Contacting Compaq Customer
Support
guide.
2.3.2 Compaq Restore CD
The
Compaq Restore CD
that is shipped with select computers offers easy deployment and
recovery of the system software. Along with the Microsoft operating system CD, the
Compaq
Restore CD
enables the user to selectively restore the original system software. This can be
extremely helpful in the event of hard drive failure or corruption.
The
Compaq Restore CD
is specific to each desktop and workstation model and accompanies
many computers along with the Microsoft operating system CD.
2.3.3 Compaq Restore CD for Windows NT
The
Compaq Restore CD for Windows NT
that is shipped with select Compaq Intel-based
workstations is a set of Compaq-specific drivers that enables the workstation to operate at
optimum performance. Updates are available on the Compaq Web site at www.compaq.com and
through subscription to the Compaq Support Software CD Kit.
The
Compaq Restore CD for Windows NT
installation program automatically detects the
components on the workstation and determines if the drivers (support software) need to be
updated.
✎
When servicing the workstation, be sure it is running the latest version of the
Compaq Restore CD for optimum performance. To determine the version of the
Restore CD installed, look at the version in the file properties of the
SETUP.EXE
file in the \WINNT\SYSTEM32\CPQNTSSD workstation directory.
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