Compaq Deskpro 2000 Service & Reference Guide

2-10 Setup Utilities and Diagnostic Features
2.2 Computer Diagnostics
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The following section applies only to computers equipped with a diskette drive.
Compaq strongly recommends that you create a diagnostics diskette as soon as you begin to use
the computer. This is a bootable diskette that allows you to test and inspect the hardware outside
of the operating system by running the Computer Checkup (TEST) or View System Information
(INSPECT) diagnostic programs. The diskette will play an important role in the restoration
process if you ever experience a major system failure.
Another Compaq diagnostic feature is Compaq Diagnostics for Windows, described later in this
guide.
2.2.1 Create a Diagnostics Diskette
DOS-Based
✎
The following section applies only to computers equipped with a diskette drive.
To create a bootable, DOS-based Diagnostic Diskette (some models may require two 1.44-MB
diskettes)
run the SOFTPAQ executable file found in C:\DIAGDISK\ to extract the necessary
files. Insert a blank, 1.44MB formatted diskette into the diskette drive, then run
C:\DIAGDISK\PDIAG\MAKEDISK.BAT.
✎
To obtain the SOFTPAQ executable filename, run
DIR C:\DIAGDISK\SP*.EXE.
Windows-Based
Not all Compaq computers equipped with Windows NT support this feature.
Using the Windows or Windows NT operating system:
Click Start
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Compaq Information Center
#
Create Diagnostics Disk. Insert a diskette into the
diskette drive and follow the instructions on the screen.
2.2.2 Computer Checkup (TEST)
Use Computer Checkup (TEST) in the following instances to:
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Determine if all the devices installed on the computer are recognized by the system and
functioning properly. Running TEST is optional but recommended after installing or
connecting a new device.
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Third party devices not supported by Compaq may not be detected.
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Save, print, or display the information generated by TEST. You should run TEST and
have the printed report available before placing a call to the Compaq Customer Support
Center.
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Reproduce the same environment on another computer for testing.
✎
Before you run TEST, you must create a diagnostics diskette. See Section 2.2.1,
“Create a Diagnostics Diskette,” for instructions.
1. Turn off the computer.
2. Disconnect all peripheral devices other than the keyboard and monitor. Do not disconnect the
printer if you want to test it or use it to log error messages.

Compaq Deskpro 2000 Specifications

General

Brand	Compaq
Model	Deskpro 2000
Category	Desktop
Language	English