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Compaq Deskpro 2000 Service & Reference Guide
110 pages
Manual
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Compaq Service
Reference Guide
Compaq Deskpro Personal Computers
Compaq Professional
W
orkstations
2
Table of Contents
Default Chapter
4
Table of Contents
4
About this Guide
7
Symbols and Conventions
7
Technician Notes
8
Additional Documentation
8
Chapter 1 Installing the Operating System
9
Microsoft Windows 95 or 98
9
Installing or Upgrading Device Drivers
9
Microsoft Windows NT Workstation 4.0 or Windows 2000 Professional
10
Installing or Upgrading Device Drivers for Windows NT Workstation 4.0 and Windows 2000 Professional
10
Creating an Emergency Repair Diskette for Windows NT Workstation 4.0
10
Using the Emergency Repair Diskette with Windows NT Workstation 4.0
10
Converting to NTFS
11
Windows NT Workstation 4.0
11
Windows 2000 Professional
11
Registering the Computer
12
Compaq Software
12
Chapter 2 Setup Utilities and Diagnostic Features
13
Computer Setup Utilities
13
Using Computer Setup Utilities
14
Power-On Self-Test (POST)
15
Computer Setup Menu
16
Computer Diagnostics
22
Create a Diagnostics Diskette
22
DOS-Based
22
Windows-Based
22
Computer Checkup (TEST)
22
View System Information (INSPECT)
23
Compaq Diagnostics for Windows
24
Using Compaq Diagnostics for Windows
25
Running Diagnostic Tests
25
Protecting Your Software
26
Ordering Backup Diskettes
26
Compaq Restore CD
26
Compaq Restore CD for Windows NT
26
Chapter 3 Desktop Management
29
Initial Configuration and Deployment
29
Remote System Installation
29
Altiris Express
29
PC Transplant Pro and PC Transplant for Compaq
30
Asset Tracking and Security
30
Password Security
32
Establishing a Setup Password Using Computer Setup
32
Establishing a Power-On Password Using Computer Setup
32
Entering a Power-On Password
33
Changing a Power-On or Setup Password
33
Deleting a Power-On or Setup Password
33
National Keyboard Delimiter Characters
34
Clearing Passwords
34
Smart Cover Sensor
34
Setting the Smart Cover Sensor Protection Level
34
Smart Cover Lock
35
Locking the Smart Cover Lock
35
Unlocking the Smart Cover Lock
35
Using the Smart Cover Failsafe Key
35
Master Boot Record Security
36
Before You Partition or Format the Current Bootable Disk
37
The Kensington Cable Lock Provision
37
Fingerprint Identification Technology
37
Fault Notification and Recovery
38
Processor Fault Prediction and Prefailure Warranty
38
SMART Hard Drive Fault Prediction for IDE Drives
38
Drive Protection System for IDE Drives
38
Ultra ATA Integrity Monitoring
38
ECC Fault Prediction and Prefailure Warranty
39
Surge-Tolerant Power Supply
39
Thermal Sensor
39
Software Updating and Management
39
Local ROM Flash
40
Remote ROM Flash
40
Using Remote ROM Flash
40
Failsafe Boot Block ROM
41
Remote Security Management
43
Remote Wakeup and Remote Shutdown
43
NIC Alert
43
Replicating Original Setup
44
Dual-State Power Button
44
Power Management
45
World Wide Web Site
45
Building Blocks and Partners
46
Desktop Management Interface (DMI)
46
Wired for Management
46
Chapter 4 IDE/ATAPI Device Sequencing Guidelines
47
General Application Rules
47
Special Situations
47
Chapter 5 SCSI Guidelines
50
Using the Multi-Mode SCSI Cable
50
Appendix A
51
Connector Pin Assignments
51
Appendix B
62
Power Cord Set Requirements
62
General Requirements
62
Appendix C Hard Drives
64
Device Cabling
64
Drive Capacities
64
Appendix D
71
POST Error Messages
71
Appendix E
77
Diagnostic Indicator Lights
77
Appendix F
78
Troubleshooting Without Diagnostics
78
Preliminary Checklist
78
Solving Minor Problems
79
Diskette Drive
80
Hardware Installation
85
Resolving Audio Hardware Conflicts
90
Troubleshooting Using Compaq Intelligent Manageability Features
90
Appendix G
91
System Board and Riser Board Reference Designators
91
Appendix H
95
Model Number Naming for Compaq Products
95
Appendix J Diagnostic Error Codes
97
Summary of Test Error Codes
97
Parallel Port
100
Serial Port
100
Modem Communications
101
Tape Drive
102
Network Interface
104
Pointing Device
104
Special Error Codes
105
Test Error Codes
106
Index
108
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Compaq Deskpro 2000 Specifications
General
Operating System
Windows 95, Windows NT 4.0
Form Factor
Mini-tower
Processor
Intel Pentium
RAM
Up to 128 MB EDO RAM
Storage
1.2 GB
Ports
Serial, Parallel
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