Compaq Deskpro 2000

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Compaq Service Reference Guide

Compaq Deskpro Personal Computers

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Default Chapter4
- Table of Contents4
About this Guide7
- Symbols and Conventions7
- Technician Notes8
- Additional Documentation8
Chapter 1 Installing the Operating System9
- Microsoft Windows 95 or 989
  - Installing or Upgrading Device Drivers9
- Microsoft Windows NT Workstation 4.0 or Windows 2000 Professional10
- Converting to NTFS11
  - Windows NT Workstation 4.011
  - Windows 2000 Professional11
- Registering the Computer12
- Compaq Software12
Chapter 2 Setup Utilities and Diagnostic Features13
- Computer Setup Utilities13
  - Using Computer Setup Utilities14
    - Power-On Self-Test (POST)15
  - Computer Setup Menu16
- Computer Diagnostics22
- Protecting Your Software26
Chapter 3 Desktop Management29
- Initial Configuration and Deployment29
  - Remote System Installation29
    - Altiris Express29
    - PC Transplant Pro and PC Transplant for Compaq30
- Asset Tracking and Security30
- Fault Notification and Recovery38
- Software Updating and Management39
- Building Blocks and Partners46
  - Desktop Management Interface (DMI)46
  - Wired for Management46
Chapter 4 IDE/ATAPI Device Sequencing Guidelines47
- General Application Rules47
- Special Situations47
Chapter 5 SCSI Guidelines50
- Using the Multi-Mode SCSI Cable50
Appendix A51
Connector Pin Assignments51
Appendix B62
Power Cord Set Requirements62
- General Requirements62
Appendix C Hard Drives64
- Device Cabling64
- Drive Capacities64
Appendix D71
POST Error Messages71
Appendix E77
Diagnostic Indicator Lights77
Appendix F78
Troubleshooting Without Diagnostics78
- Preliminary Checklist78
- Solving Minor Problems79
- Diskette Drive80
- Hardware Installation85
- Resolving Audio Hardware Conflicts90
- Troubleshooting Using Compaq Intelligent Manageability Features90
Appendix G91
System Board and Riser Board Reference Designators91
Appendix H95
Model Number Naming for Compaq Products95
Appendix J Diagnostic Error Codes97
- Summary of Test Error Codes97
- Parallel Port100
- Serial Port100
- Modem Communications101
- Tape Drive102
- Network Interface104
- Pointing Device104
- Special Error Codes105
- Test Error Codes106
- Index108

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