Compaq Deskpro 2000 Service & Reference Guide

J-8 Diagnostic Error Codes
Audio
Error
Code Description Recommended Action
3206-xx Audio System Internal Error. Replace the system board and retest.
Note: When Windows 95 or 98 are installed, changes to ESS sound device configuration do not take
effect until the computer is restarted (turned off and on).
Network Interface
Error
Code Description Recommended Action
6000-xx ID test failed. The following steps apply to 6000-xx through 6089-xx:
6014-xx Configuration test failed.* 1. Run Computer Setup or Windows NT, Windows 95,
or Windows 98 utilities.
6016-xx Reset test failed.* 2. Verify test procedures.
6028-xx Internal test failed.* 3. Replace the network card, if installed.
6029-xx External test failed.* 4. Replace the system board.
6054-xx Configuration test failed.**
6056-xx Reset test failed.**
6068-xx Internal test failed.**
6069-xx External test failed.**
6089-xx Open test failed.**
* Ethernet only.
** Token Ring only.
CD-ROM and DVD-ROM
Error
Code Description Recommended Action
3301-xx CD-ROM drive read test failed. The following steps apply to 3301-xx through 3305-xx and
6600-xx through 6623-xx:
3305-xx CD-ROM drive seek test failed. 1. Replace the CD media and retest.
6600-xx ID test failed. 2. Check the jumper settings on the adapter card.
6605-xx Read test failed. 3. Verify that the speakers are connected.
6608-xx Controller test failed. 4. Reseat and/or replace the power and signal cables
and retest.
6623-xx Random read test failed. 5. Replace the CD-ROM drive and retest.
Pointing Device
Error
Code Description Recommended Action
8601-xx
8602-xx
Mouse test failed.
Interface test failed
The following steps apply to 8601-xx through 8602-xx:
1. Replace with a working mouse and retest.
. 2. Replace the system board and retest.

Compaq Deskpro 2000 Specifications

General

Brand	Compaq
Model	Deskpro 2000
Category	Desktop
Language	English