J-2 Diagnostic Error Codes
The remaining tables list possible error codes (AABB-CC), descriptions of each error condition,
and recommended actions to resolve the error condition.
✎
Retest the system after completing each step. If the problem has been resolved, do
not proceed with the remaining steps.
For assistance in the removal and replacement of a particular subassembly, see the “Removal and
Replacement Procedures” chapter in the product-specific MSG.
Microprocessor
Error
Code Description Recommended Action
0101-xx CPU test failed. The following steps apply to 0101-xx through 0102-xx:
0102-xx Coprocessor error. 1. Run Computer Checkup or Computer Setup and retest.
2. Replace processor and retest.
3. Replace the system board and retest.
0103-xx DMA controller failed. The following step applies to 0103-xx through 0106-xx:
0104-xx Interrupt controller failed. Replace the system board and retest.
0105-xx Port error.
0106-xx Keyboard controller self-test
failed.
0107-xx CMOS RAM test failed. The following steps apply to 0107-xx through 0109-xx:
0108-xx CMOS interrupt test failed. 1. Replace the battery/clock module and retest.
0109-xx CMOS clock test failed. 2. Replace the system board and retest.
0110-xx Programmable timer test failed. Replace the system board and retest.
0113-01 Protected mode test failed. Replace the system board and retest.
0114-01 Speaker test failed. 1. Verify the speaker connection.
2. Replace speaker (if applicable) and retest.
3. Replace the system board and retest.
0199-xx Installed devices test failed. 1. Check system configuration.
2. Verify cable connections.
3. Check switch settings.
4. Run Diagnostics utility.
5. Remove all devices except processor and replace one-
at-a-time until a failure occurs.
6. Replace the system board.
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