Contex SD3600 - Page 70

D-2
Appendix D --- Error codes
Software related errors
System Error: 262-51
Description: Error closing le, corrupted image
Corrective Action.
■
Image size and resolution exceeds le format limitations.
Reduce resolution or image size
System Error: 55-101
Description: No scanner found.
Corrective Action.
■
Check that the scanner is properly connected and
turned on.
■ Reboot the system
System Error: 55-121
Description: Unknown error.
Corrective Action.
■
Restart the system.
System Error: 55-302
Description: Failed to initialize Basic Calibration.
Corrective Action.
■
Check sheet , pressure rollers and glass plate
■
Clean if needed
System Error: 55-319
Description: The calibration sheet was not recognized as the right sheet
for this scanner.
Corrective Action.
■ Please check that the correct sheet is being used
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error: 55-351
Description: CIS Alignment and Stitching Failed.
Corrective Action.
■
Please check sheet.
System Error: 55-503
Description: Color calibration failed.
Corrective Action:
■
Please clean scanner.
■
Please run application again.
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error: 55-509
Description: IT8 le is not accessible.
Corrective Action.
■
If you have received a new Calibration Sheet, please
allow application to nd reference le over the internet.
■
If problem persists reinstall the software to correct the
issue.
System Error: 55-513
Description: The IT8 reference le could not be found on the internet.
Corrective Action.
■ Brows to it manually www.contex.com and retrieve the
correct IT8 file or use standard
System Error: 55-523
Description: Sheet not recognized.
Corrective Action.
■
Please clean scanner.
■
Please run application again.
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error: 55-530
Description: When checking new calibration the result was not within
the limits
Corrective Action.
■
Inspect the sheet for scratches or wear, and replace it
if the problem continues.
System Error: 55-611
Description: Unknown Scanner Status Error
Corrective Action.
■ Reboot system.
Error Codes