E-8
Appendix E, Scanner License
Problem with Activation
Temporary Board switch
If you either don’t have a Spare board to install in the scanner to x the scanner or that you just want to
make sure that a new Main Board will x the issue, you can Temporary use a Main Board from another HD
ultra scanner without changing Serial no or try to change model.
But you will have to nish the repair with a “Spare Part” Main Board and go though the Activation Wizard.
If the wrong License key have been merge with a new scanner you will have to contact Support to solve the
problem.
Please Contact support@contex.com with the following info.
Customer Name.:
Customer email.:
Scanner Serial no.
License key.:
Activation code.:
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