CREATCOM TB21 - TB21 Frequently Asked Questions (FAQ)

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User Manual

TB2I

8 Logout

C lic k the lo g o ut b utto n, it will lo g o ut the d e vic e and re turn to the lo g in p ag e .

9 FAQ

1. The device cannot be started after power on.

① The Ethernet cable between the device and the PO E adaptor is more than 40 meters

lo ng .

② The Ethernet cable quality is not good enough, and it should be C at 5e or even C at 6

c ab le .

③ The RJ-45 plugs are not well connected.

2. Forgot the IP address of the device.

Please manually push the Reset button for 5~10 seconds and wait 2 or 3 minutes, then

the user can log in the device by typing the default IP address

192.168.1.36/192.168.1.35.

3. How to modify the IP address of the device?

Please open the device page, followed by click Network - > interfaces - > se le c t E d it

button of the LAN interface - >C ommon C onfiguration - >G eneral Setup ->IPv4 address;

here you can set the IP address according to your own needs. But you should ensure the

IP yo u e d it is d iffere nt with o the r d e vic e s , s o a s to avo id IP ad d ress c o nflic t. <

C hap ter

7.1.1>

4. The s ig nal le ve l o r the wire le s s TX /R X rate is lo w

① There is a large bunker between Client and access point. Please remove or bypass

the bunker.

② The scale plate of the client is not directed at the access point. Please adjust the

c lie nt an d ac c e s s p o int.

③ Switch to other wireless channel cause there are much interferences in this channel.