Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 36
Upgrade Tab
Select the Upgrade tab to perform a firmware update for the camera.
Upgrade Tab
To upgrade firmware, use the ellipses button (...)next to the Upgrade File field to navigate to and select
the appropriate firmware file for the camera. After the file has been chosen, select Upgrade to initiate
the firmware upgrade. The camera will restart automatically after the process is complete.
CAUTION: Note the following when performing a firmware upgrade:
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Before attempting to upgrade camera firmware, verify that you have received the
appropriate firmware file for your camera model. Firmware files are specific to individual 1
Beyond camera models.
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Only use Crestron firmware files. Attempting to upgrade the device using third-party files
may prevent the camera from functioning correctly.
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Do not disconnect the camera or attempt to control it while upgrading firmware. This may
cause the firmware file to become corrupted and prevent the camera from functioning
correctly.
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Only perform a firmware upgrade if recommended by Crestron True Blue Support during a
support call.